Return Policy

Return Policy

If a customer is not satisfied with a product they may return or exchange it within 30 days of purchase.
* With a receipt: returned items will be refunded with applicable sales tax in original payment method.

You must contact Feet Down Designs to obtain a Return Authorization number. No returns will be accepted without the proper Return Authorization number.

Shipping and handling is not refunded unless an error occurred on behalf of Feet Down Designs distribution center.

All returns are subject to physical inspection. Feet Down Designs must have the product back and it must be inspected before a credit will be issued.

Defective items are backed 100% and can be returned for exchange only.

Feet Down Designs will pay return shipping charges for incorrect merchandise only.
* All returns will be sent via ground service only.

Feet Down Designs does not accept returns on closeout or sale items.